NETWORK SERVICES SUPERVISOR with ASL airlines in Liege / Belgium

PURPOSE OF THE JOB
The purpose of the role is to manage all facets of the carrier’s scheduled network services falling under its own commercial responsibilities. Such oversight includes central reservation, customer service, vendor/supplier management, on-line ASL stations (ie, JFK, PVG & LGG), contracted General Sales Agents, key accounts, contract holders, cooperating airlines and partners. Ensure commercial and operational success of network services. Lead team members towards delivery of sustainable end product and service excellence.

 

KEY ACTIVITIES
• Adapt the central budget to de-central targets. Adopt measures towards fulfilling budget fulfillment.
• Monitor performance against budget and engineer measures towards corrective action.
• Manage de-central performance towards ensuring aggregate achievement of budget goals.
• Manage commercial actions and enhance customer portfolio to ensure consistent revenue growth.
• Oversee cargo reservations platform/tools across network.
• Manage system wide contracts (customers & suppliers).
• Ensure accurate, timely and efficient invoicing for service rendered.
• Facilitate collection of accounts receivables system wide.
• Innovate enhancements to product, service and customer portfolios.
• Heighten market awareness of the ASL brand.
• Develop and maintain commercial sales procedures and processes according to company policies.
• Select new suppliers and maintain suppliers service levels at a competitive rate.
• Ensure regular reporting of sales activities to Commercial Director.
Customer service and satisfaction
• Manage global customer service functions.
• Manage key accounts and overall customer base
• Facilitate business relationships with other airlines and partners 

Register online and fill in the application form with CV and motivation letter via BlueSky or Cezanne

www.aslairline.be